Shipping policy

Order Processing

Orders will be processed within 48 hours of being placed and ready to be shipped the following business day.

When ordering from Lerwick Distillery, please bear in mind we're located on a remote archipelago where the Atlantic Ocean meets The North Sea. While we're quick to process orders, it's not unknown for adverse weather to delay their departure from Shetland ahead of their 13 hour overnight journey by sea to mainland Scotland. It's just a way of life up here, the weather plays a big part.

Be assured, we'll do everything we can to keep you informed of your order's progress towards its final destination.

UK Shipping

UK shipping is free on orders over £99 or charged at a flat rate of £6.40 if below.

• Estimated delivery: 1-2 business day

International Shipping

At present, we ship to the following countries:

• Australia
• Belgium
• Denmark
• Germany
• Ireland
• Netherlands
• New Zealand
• Norway
• Switzerland
  

Please allow extra time for shipping to the EU as, post-Brexit, as small delays in customs in your country of residence may occur.

US Shipping

At present, we're unable to ship food and drink products (sadly, including whisky) directly to the US, we are able to ship everything else.

International Shipping Charges

International shipping charges are based on your address and the order’s weight and dimensions, which can be viewed at checkout.

• Estimated delivery: displayed at checkout
  

International Customs & Import Duties

Please note, international shipping may be subject to customs, taxes or other fees as it arrives in the destination country.

The recipient is solely responsible for the payment of all charges applied by your country's Customs office. Charges vary, so please contact your local Customs office for advice before ordering.